Terms of Service

Effective date: 17 July 2026
Last updated: 17 July 2026

These Terms of Service (“Terms”) are a contract between you and Denapia, an eenmanszaak (sole proprietorship) using Neveshte as a registered trade name (“Neveshte,” “we,” “us,” “our”). They govern your use of the Neveshte application at app.neveshte.com, the website at neveshte.com, and related services that link to these Terms (together, the “Service”).

Neveshte helps creators and small teams develop content through a structured workflow: creator and channel context, ideas, research, outlines, scripts, and short-form content, through to publishing handoff.

1. Accepting these Terms

These Terms form a contract when you accept them through the acceptance step presented by the Service — for example, when you create an Account, accept an invitation, or complete a purchase. If you do not accept these Terms, do not use the Service.

If you use the Service on behalf of an organisation or another person, you confirm that you have authority to act for them, and “you” includes that organisation or person.

Our Privacy Policy describes how we handle personal data. Our Cookie Policy describes cookies and similar technologies.

2. Eligibility

You may use the Service only if you are at least 18 years old and can lawfully enter into these Terms and receive the Service where you live. The Service is intended to be broadly available, but only in countries and territories where Denapia and its service providers are permitted to offer it. We may restrict or suspend access in certain locations to comply with applicable law, provider requirements, sanctions, or operational limitations.

3. Your Account

Registration requires a name, email address, and password. Email verification, password reset, and optional two-factor authentication with recovery codes are supported.

You must provide accurate information, keep it current, and protect your credentials and devices. Do not share or sell your login. Collaboration should use Workspace membership and roles, not shared credentials.

You are responsible for activity that occurs through your Account, except to the extent it results from a failure for which we are responsible. If you suspect unauthorised access, contact us at legal@neveshte.com right away.

4. Workspaces and roles

A “Workspace” is the product boundary for content access, membership, permissions, billing, and Credits. It controls who can see and do what inside the Service; it does not, by itself, determine legal ownership of intellectual property.

Workspace roles are:

  1. Owner — manages Workspace settings, content, members, billing, and Workspace deletion.
  2. Member — can access and create or edit permitted content, but does not manage billing, membership, or Workspace settings.
  3. Commenter — can access specifically granted content and comment where enabled.

The permission controls shown in the Service determine actual access. Owners are responsible for managing roles and removing access when appropriate. Invitations expire after seven days and are single-use.

Removing a member ends their access but does not automatically delete content that person created. Attribution may remain as “Former member” or “Deleted user.”

The Service can create revocable public links for certain content, such as ideas and scripts. Anyone with a working link may be able to view the shared content without an Account. Treat a public link as a disclosure: share it only with intended recipients, and revoke it when it is no longer needed.

Public-link access is blocked while a Workspace is in billing read-only state and can be restored when paid access returns.

6. Acceptable use

You must not use the Service to:

  1. violate the law or another person’s privacy, publicity, confidentiality, contractual, copyright, trademark, or other rights;
  2. provide, obtain, or publish material without the required rights or authority;
  3. create or distribute unlawful threats, harassment, exploitation, non-consensual intimate material, sexual material involving minors, fraud, impersonation, malware, or spam;
  4. make high-impact decisions about people — in areas such as employment, credit, housing, insurance, education, legal services, or healthcare — without lawful authority, qualified human review, and appropriate safeguards;
  5. gain unauthorised access, bypass security, rate, Credit, payment, or access controls, or interfere with the Service;
  6. scrape or extract the Service except through an interface we expressly permit;
  7. reverse engineer or extract non-public source code, system prompts, models, or data, except where that restriction is prohibited by law;
  8. resell the Service as a standalone service without our written permission; or
  9. conceal AI involvement where disclosure is required by law, contract, professional rule, or a publishing platform.

7. Your content

“User Content” is material submitted, selected, uploaded, connected, created, or generated in a Workspace — including Creator DNA, channel data, profiles, voices, templates you create, ideas, research material and notes, scripts and versions, comments, tags, attachments, workflow material, prompts, and AI-assisted outputs (“Outputs”). It does not include Neveshte software, internal prompts, system templates and blueprints, or other Neveshte materials.

You decide what User Content to provide and how to use or publish it. You are responsible for:

  • having the rights and authority needed for your inputs, connected sources, and publication;
  • reviewing and editing Outputs before you rely on or publish them; and
  • complying with applicable law and third-party terms.

Public availability does not mean source material is free of copyright, privacy, database, confidentiality, contractual, or platform restrictions. Nothing in this section shifts our own legal obligations for processing personal data onto you.

Do not submit sensitive, confidential, regulated, or special-category information unless we have expressly approved the Service for that use.

8. Ownership

As between you and Neveshte, you retain ownership of your User Content, including inputs and Outputs, to the extent the material is capable of ownership and you own the underlying rights. We do not claim ownership of your content because it is stored, processed, or generated through the Service.

This does not give you ownership of third-party material, Neveshte materials, another user’s content, or an Output that applicable law does not protect. Outputs may not be unique, and other users may receive similar material.

9. Licence to operate the Service

You grant Neveshte a limited, non-exclusive, worldwide licence to host, store, reproduce, process, technically transform, transmit, display to authorised recipients, back up, secure, and troubleshoot your User Content, only as reasonably needed to:

  1. provide features requested by authorised Workspace users;
  2. maintain the reliability, security, and integrity of the Service;
  3. investigate and correct errors and respond to support requests;
  4. comply with applicable law and valid legal process; and
  5. enforce these Terms.

This licence permits disclosure to our service providers and AI providers only as needed for those purposes. It does not transfer ownership and does not permit us to sell your User Content. It ends when the relevant content is deleted from our active systems, except for limited copies that remain temporarily in backups, security records, or records we are legally required or permitted to retain.

10. Our data-use commitments

We do not sell User Content or personal information. We do not use customer User Content to train our own general-purpose AI models.

We may use limited operational, security, usage, cost, performance, and error data, and aggregated or de-identified information, to operate, secure, analyse, and improve the Service. This is not a licence to use your identifiable User Content for unrelated model training or general content exploitation.

11. AI-assisted features

AI-assisted features send prompts, selected text, documents or workflow context, Creator DNA, research context, and instructions to third-party AI providers. The Service may choose, route, and retry providers and models based on the task, availability, quality, and cost.

Our own no-training commitment applies to Neveshte. Third-party AI providers process data under their own terms, and their retention, abuse-monitoring, and review practices depend on the provider and service used. The Privacy Policy describes AI processing in more detail.

Outputs can be inaccurate, incomplete, outdated, biased, offensive, non-unique, or otherwise unsuitable, and may contain or resemble third-party material. You must review, fact-check, edit, and exercise human judgement before relying on or publishing an Output. Neveshte does not provide legal, medical, financial, tax, or other regulated professional advice.

12. Connected sources and third parties

The Service can process public sources — for example, public YouTube channel or video URLs or handles — without requiring access to your accounts on those platforms. We may retrieve public metadata, statistics, transcripts, snapshots, or research material through YouTube/Google APIs and other source and research providers.

Third-party services may change or discontinue at any time. You are responsible for the third-party terms that apply to your own accounts, source material, and publication. We remain responsible for the obligations that apply to our own provider selection and data processing.

13. Plans, trials, and prices

The current plans, prices, currency, billing intervals, seat limits, included Credits, and any trial are described in the Service and at checkout. Those descriptions, together with your order confirmation, form part of your contract for paid Service.

We may change plans and prices. Changes will not apply to an already-paid period, and we will give you advance notice of price changes that affect a renewing subscription, as described in section 15.

14. Credits

Credits are Service usage units consumed by specified AI-assisted actions. They are not money, legal tender, or stored value, and they are not a direct measure of model tokens. Different actions may have different Credit costs, and rerunning an action may use additional Credits.

Credit grants, refresh, expiry, and top-up terms are described on the pricing page and at checkout. Credits are not redeemable for cash except where the law requires a refund.

15. Billing, renewal, cancellation, and refunds

Subscriptions and purchases are attached to a Workspace and processed through Stripe-hosted checkout and billing pages. We do not store full card numbers.

Unless stated otherwise at checkout:

  • subscriptions renew automatically at the end of each billing period until cancelled;
  • you can cancel at any time through the billing settings, and cancellation takes effect at the end of the current paid period, with access continuing until then;
  • if a renewal payment fails, we may retry it and notify you, and we may cancel the subscription if payment is not completed;
  • we will give you reasonable advance notice of price changes before they apply to a renewal.

If you are a consumer, nothing in these Terms limits any mandatory right you have to a remedy, refund, cancellation, or withdrawal under applicable law. Statutory withdrawal rights, where they apply, are explained at checkout.

16. Read-only Workspaces

If a trial expires or a paid subscription ends, a Workspace may become read-only. In a read-only Workspace, you can generally view and copy existing content and access billing, while creation, editing, AI features, imports, collaboration writes, invitations, additional Workspaces, top-ups, and public-share access are blocked.

We do not promise indefinite read-only storage. Export important content while you have access; a read-only Workspace may eventually be scheduled for deletion after notice.

17. Deleting your Account, Workspace, or content

Account deletion, leaving a Workspace, removing a member, deleting content, deleting a Workspace, cancelling a subscription, and making a privacy request are different actions with different effects.

  • Account deletion requires password confirmation and removes your Workspace memberships. If you are the sole Owner of a Workspace, you must first transfer ownership or delete the Workspace.
  • Workspace deletion is requested by an Owner and has a 24-hour cancellation window before deletion is carried out.

Deletion first removes content from normal use, after which we delete or de-identify the underlying records over time. Copies may persist temporarily in backups, logs, and records we are legally required to retain (such as billing records). The Privacy Policy describes retention and deletion in more detail.

18. Privacy and cookies

The Privacy Policy describes the personal data we handle, the purposes, recipients, AI processing, international transfers, retention, and your rights. The Cookie Policy describes the cookies and similar technologies the Service uses.

19. Neveshte materials

Neveshte and its licensors retain all rights in the Service and Neveshte materials — including software, interfaces, workflows, documentation, branding, internal prompts, system templates, and blueprints — subject to third-party and open-source rights.

While you have authorised access, we grant you a limited, non-exclusive right to use the Service for its intended personal or internal-business purpose.

20. Feedback

If you send us voluntary feedback or suggestions, we may use them to evaluate and improve the Service. This does not transfer ownership of your feedback, and it does not extend to your User Content or confidential material except as needed to receive, investigate, and respond to what you sent.

21. Changes, suspension, and termination

We maintain and improve the Service and may change it over time. We do not promise uninterrupted or error-free operation. If we materially reduce or discontinue a paid Service, we will give you reasonable notice and a fair remedy for any prepaid, undelivered period.

We may restrict or suspend access where reasonably necessary to protect security or availability, respond to suspected fraud or unlawful use, address a material breach of these Terms or non-payment, comply with law, or prevent material harm. Where reasonably possible and lawful, we will give you notice and an opportunity to remedy a fixable breach first.

You may stop using the Service and delete your Account at any time.

22. Disclaimers and liability

The Service, including AI-assisted Outputs and third-party research, is provided with reasonable skill and care, but we do not guarantee publication readiness, platform acceptance, factual accuracy, originality, ownership, or non-infringement of any content produced with the Service. Keep independent copies of content that matters to you.

To the maximum extent permitted by law, we are not liable for indirect or consequential losses, loss of profits, loss of business, or loss of data, and our total liability arising out of or relating to the Service is limited to the amounts you paid us for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes or limits any right, warranty, remedy, or liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, for fraud, or for gross negligence or wilful misconduct. If you use the Service as a consumer, you keep all rights that mandatory consumer law gives you.

23. Governing law and disputes

These Terms are governed by the laws of the Netherlands. If you are a consumer, nothing in this section removes mandatory protections or your right to bring proceedings in the country where you live. For business users, disputes are subject to the competent courts in Utrecht, the Netherlands, unless mandatory law provides otherwise.

If you have a complaint or dispute, contact us first at legal@neveshte.com — most issues can be resolved informally. This does not delay any urgent relief or right that cannot lawfully be delayed.

24. Changes to these Terms

We may update these Terms. The current version always shows its effective date at the top. If a change is material, we will notify you in advance — for example by email or an in-product notice — and, where the law requires it, ask you to accept the updated Terms before they apply to you. Changes do not apply retroactively to an already-paid period unless they benefit you or are required by law.

25. Contact

Operator: Denapia, an eenmanszaak using Neveshte as a registered trade name
Address: San Marinostraat 129, 3541 DS Utrecht, The Netherlands
KVK number: 90325648
VAT number: NL458083197B01 Email: legal@neveshte.com